Responsible Gaming Policy

At One Verse Gaming Technology Private Limited (“the Company”), which operates the online poker platform www.spartan-poker.org (“the Website”), we take responsible gaming seriously. Our aim is to foster safe, controlled, and healthy gameplay while actively working to reduce the risks of compulsive or excessive gaming. This Responsible Gaming Policy outlines our commitments and encourages you, as a user, to play responsibly.

Terms not defined within this policy shall carry the meanings provided in the Website’s Terms and Conditions (www.spartan-poker.org/legal/term-of-use), which are hereby incorporated by reference.

We want you to enjoy your time on Spartan Poker. While poker is a skill-based game that offers entertainment and challenge, it involves financial stakes and may become habit-forming if not approached carefully. Always play responsibly and within your means.

How You Can Stay in Control

To ensure a safe and balanced poker experience, consider following these responsible play guidelines:

  • Only purchase Play Money with funds you can afford to spend.
  • Never use money meant for essential needs like food, rent, or education for gaming.
  • Set limits on your playtime and purchases—and stick to them.
  • Avoid playing when you’re upset, fatigued, or emotionally distressed.
  • Complete important personal tasks before playing to avoid distractions.
  • Maintain a healthy lifestyle with other recreational activities beyond poker.
  • Don’t borrow money to fund your gaming.
  • Use your Play Money gradually—avoid exhausting your funds in one go.
  • Schedule regular breaks during gameplay.

Protecting Minors

The Website is strictly for individuals aged 18 and above. We implement robust checks to prevent underage access, and accounts belonging to minors will be immediately closed. To further assist in this effort, parents and guardians should:

  • Keep devices logged out or secured when unattended.
  • Enable parental controls and monitoring tools.
  • Avoid saving payment information on shared devices.
  • Use strong passwords and disable auto-login on poker apps.
  • Monitor account activity to detect unauthorized use.

Account Closure

You can request account closure at any time by contacting our Support Team at [email protected]. If you’re concerned about your gaming habits, we strongly recommend using our self-exclusion options for added protection.

Self-Exclusion Tools

If gaming begins to negatively affect your well-being, we provide a self-exclusion feature. You can limit your access temporarily or permanently through your profile’s Responsible Gaming tab. Options include:

  • Setting deposit, loss, or session limits.
  • Temporarily suspending or permanently blocking your account.
  • Opting out of marketing communications by emailing [email protected].

Increased limits take effect after 7 days. Reductions are effective immediately. Once set, exclusions cannot be reversed for their duration.

Company-Enforced Restrictions

The Company may place temporary restrictions on your account if we detect unusual activity, such as excessive Play Money purchases. We may also block access if KYC documents are missing or outdated, pending verification.

You will be informed via email if any such action is taken.

Effects of Account Restrictions

During any period of self-exclusion, account blocks, or closures:

  • You will not be able to participate in any games on the Website.
  • You will be automatically removed from upcoming tournaments.
  • Marketing and promotional communications will be suspended for the duration.

Deposit Limits

By default, users may deposit between ₹50 and ₹500,000 within a 24-hour period. To adjust these limits, use the Responsible Gaming tools available in your profile settings.

Need Assistance?

For questions or help regarding this policy, you can reach us through:

  • Email: [email protected]
  • Live Chat: www.spartan-poker.org
  • Toll-Free Helpline: 1800-266-7055

Our team is always ready to assist players who seek guidance or support to reduce gaming-related harm.

Self-Assessment: Is Gaming a Problem for You?

If you’re unsure about the impact poker has on your life, ask yourself:

  1. Has poker interfered with your daily responsibilities?
  2. Have you borrowed money to fund your gameplay?
  3. Have you experienced extreme stress or thoughts of self-harm due to losses?

If your answer to any of these is “yes,” please email us at [email protected]. We’re here to help.

Your Responsibility: Steps to Stay Safe

  • Play for fun, not as a source of income.
  • Stick to stakes you’re comfortable with—chasing losses is risky.
  • Avoid playing when you’re emotionally compromised.
  • Incorporate other activities into your daily life.
  • Never play under the influence of alcohol or drugs.

Setting Personal Limits

You can set the following limits directly via your account or by contacting support:

1. Deposit Limits:
Restrict how much you can deposit daily, weekly, or monthly.

2. Loss Limits:
Cap your potential losses over set periods.

3. Session Limits:
Control the time you spend on the site each session.

4. Estimated Monthly Spend:
Set a ceiling on your total deposits for the month.

5. Self-Exclusion:
Choose temporary or permanent breaks from gameplay. This can be done through your profile or by emailing our team.

Note: Any increase to your limits takes effect after 7 days. Reductions apply instantly.

Age Verification

Anyone providing false age information risks forfeiting all winnings. Our platform:

  • Requires confirmation of legal age at signup.
  • Implements age checks and KYC protocols.

  • Does not target underage individuals through any marketing.